Microsoft wireless keyboard not working but mouse is. I would very appreciate any solutions on this :P.
Microsoft wireless keyboard not working but mouse is. I assume you did insert the small transceiver.
Microsoft wireless keyboard not working but mouse is My wireless keyboard 850 model 1455 has stopped working. had to install on another computer briefly. It is NOT a mouse problem. Does the mouse & keyboard work? Virginia - Time Lady. Everything would be fine and all of a sudden mouse wouldn't "activate any of the windows" Sometimes it works on the application that's on the foreground, I can click, right-click everything works but the mouse literally won't be able to get any other window to respond. If your Microsoft mouse is not working with your Surface device, there are several troubleshooting steps you can take to try and resolve the issue. after 2 failed attempts (USB not not recognized) I managed to get it installed & working. As a result, my laptop hardly recognized my keyboard anymore, so I had the keyboard company send me a new USB receiver. •Bluetooth keyboards and mice use a built-in Bluetooth connection on your PC. 4) Update WIndows. I understand that you are having issues with the mouse and keyboard not working properly after upgrading to Windows 11. Sorry to hear that your keyboard and mouse are not working properly. Let me assist you to the best of my ability to have this fixed. Type of abuse Harassment is Sep 25, 2024 · Microsoft Wireless Mouse Not working Hello, please help me. Start your computer in safe mode I am trying to connect a wireless keyboard and mouse to my laptop with a USB receiver and it is not working. This connectio •Wired keyboards and mice connect directly to your PC using a USB cable. And then again my Hi. That being said, let's run the Hardware and Devices Troubleshooter to find and repair problems with your devices and hardware. Every so often, the mouse and keyboard will stop working on the Windows 11 device. -Wireless Comfort Keyboard 5000 (Model 1394)-Wireless Comfort Mouse 5000 (Model 1387) I am running Windows 10 Pro 64 bit. This started happening to me last night. Any news here? May 9, 2013 · To troubleshoot problems with Microsoft wireless keyboards and wireless mouse devices, use the following methods in the order that they appear Method 1: Troubleshoot response failures in wireless keyboard or mouse. Let me tell you how it happened. How can i troubleshoot the problem if it is from a software malfunction or a hardware malfunction? Product details: Microsoft Wireless Keyboard 800. 0" under Unspecified. My keyboard and mouse just do not work,so I canot enter BIOS mode. The scroll it's not working properly. :/ It's a wireless mouse, as opposed to Bluetooth. If you have access to another Surface keyboard, try using them instead to see if they work. Since the mouse is working fine, I don't understand why the keyboard does not. Type of abuse Harassment is any behavior intended to disturb or upset a person or group of people. 19041. Hi, I have the Microsoft Wireless Keyboard 800 and Microsoft Wireless Mouse 1000 that both use the same USB receiver. After a few restarts, the trio Receiver, Keyboard and Mouse were recognized as new devices (obviously, they were not). Focusing on the keyword "wireless keyboard" and the specific wireless keyboard brand "Meetion," we will explore troubleshooting techniques, contacting support for assistance, and considering replacement options. If your mouse is wireless, the first step is to check the batteries. I would very appreciate any solutions on this :P. I have the dongle plugged into my Windows 10 computer, and then use one of the Bluetooth settings on my I have a Microsoft Wireless Keyboard 3000 v2. On Windows 10 desktop, and Lenovo Win10 laptop, "Settings" shows a Bluetooth mouse as paired and connected, but mouse not works. Follow the on-screen instruction and wait for the update to complete. This combo has a USB dongle as well as 2 Bluetooth settings. Press the button on the receiver, and then verify that the light on the receiver starts to Try updating the keyboard drivers. -If the keyboard and mouse work fine with the new computer, it means that there is a problem with your computer. Keyboard would not work on wake up had to restart computer to re link key board every time (Microsoft Wireless Comfort Keyboard and mouse) again very old, replaced with brand new Microsoft Wireless Keyboard and mouse specifically says on box compatible with Windows 10 guess what does not work space bar key, certain letters and numerals, returned as faulty, i have ther exact same . I have also another Transceiver (same model) that belongs to Microsoft Wireless Keyboard and Mouse 5000 so my question is: is there a way to use the Wireless set 2000 with this new Transceiver? Wireless Keyboard and Mouse Not Working How To Fix In this video I’ll be covering the ten different steps to troubleshoot the most common problems encountere My wireless keyboard 850 model 1455 has stopped working. It fits tightly and my laptop recognizes it reliably. 2006-2009 Microsoft Community Contributor (MCC) 2011-2012. Why is my wireless keyboard not working even though the mouse is working? If your wireless keyboard is not working while the mouse is functioning properly, there could be a few possible reasons. I had asumed Mouse & Mouse working on surface pro 4 keyboard but letters and keys are not. I have similar problem; recently purchased MS-Mouse + Keyboard works OK on my MS-Surface PC. however this has also stopped (last time I tried was Q3 2020 for sure) There's no corrputed files . wireless receiver is plugged into a USB port that allows for the best reception and minimizes the distance between the wireless USB dongle and the keyboard or mouse. 6) Reboot Surface (duh!) The first time I used the keyboard/mouse on the Surface, both devices worked fine. The keyboard no longer works. On another Windows 10 PC this mouse works without problem. You can open the device manager by pressing Win+X to find the keyboard option, mouse and other pointing devices . I bought a backup wireless keyboard and same thing occurring. I switched to another anyway. -----LemP Volunteer Hello, Today I've bought this keyboard and I really loved it. There is no indication in Device Manager that there is anything wrong with the Keyboard or Mouse. Reset connection. Check the Batteries . Both have stopped working after Windows updated 6 hours ago. . I work in a company, we have a lot of those kits, yet, the same problem happens to all of them. now back to the laptop. We understand that you are experiencing problems with your Microsoft Wireless Mouse and Keyboard Receiver, we recommend that you first try pressing Windows+X, go to Device Manager, locate the Microsoft Mouse and Keyboard, right-click to remove them, and then try plugging the devices in again to see if they work. For the mouse, the Left Click and Right Clicks work and the Mousewheel works, but the laser/sensor part thing doesn't work! If the receiver is attached to a cord, position the receiver so that it is on the same level surface, close to the mouse and keyboard. com/reset-keyboard-se Try plugging in a USB keyboard to see if it does the same thing. Batteries are fresh, when I connect it into a port, the laptop is automatically installing a device, even in Device Manager, it says that the device is working properly. Thanks Joanna. Reinstall. After years of trouble free operation, I am having an issue with my Wireless Comfort Keyboard set. Most wireless Keyboard/Mice are no different from wired Keyboard/Mice to the operating systems. I have replaced batteries, updated to latest hi, i have a brand new microsoft wireless keyboard and mouse 3050. The receiver is fine, as the mouse still works. I tried deleting and re installing the drivers, changing batteries and still nothing. Usually, a wireless keyboard does not have an on/off switch. Replace the batteries with a fresh set of alkaline batteries and make sure they are correctly installed. Windows update repair did not work. Then under "keybord" right click on the driver When you use one of the Microsoft wireless devices (keyboard, mouse, and so on) that are listed in the "Applies to" section, the device may stop responding after several weeks of typical use, or you receive the following message: The Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows. They're both Bluetooth and use the same receiver. Mouse laser is working and everything looks fine but it is not working. One of which is due to driver issue. Hope this information is helpful. I had asumed Mouse & Welcome to Microsoft Community. In device manager, I have uninstalled the driver for the mouse, hit 'search for hardware changes' and the HID-compliant mouse has repopulated. (You can also use the touch keyboard built into Windows. Method 3: You can also check if the issue occurs in safe mode. 1). The mouse works perfectly it is just the keyboard that has the issue. 2) Checked that the USB port is working. I can manoeuvre with the mouse but it won’t open any programs links on the desktop. Hello, Keyboard and mouse are not recognized/installed on Windows 10. This is not a solution to a Microsoft Problem, but rather a time consuming Workaround which worked for me. 1 and it worked fine for a week and then the keyboard stopped working. Jun 12, 2020 · 2) Try keyboard/mouse on different device (Dell laptop running windows 10) 3) Uninstall/Reinstall drivers. The Microsoft wireless keyboard or mouse does not respond as expected or responds intermittently . Just tapping on a key should activate it. Follow these steps one by one to see if they help fix your problem: 1. I have gone into my Bluetooth settings on the Windows 11 device and see they are still paired and connected to the computer, and says they are working properly, but they do not work. my Wireless mouse is not detected as a mouse but as a keyboard, now it is not working. If you are using a Microsoft USB Mouse you may follow the article given below. (I don't have any use for the mouse) After about an hour of work, I thought I I tried the dongle mouse and keyboard on another computer - same situation - keyboard works but no mouse. In the search box on the taskbar, type check for updates, then select Check for updates from the list of results. Jun 5, 2019 · Usually, a wireless keyboard does not have an on/off switch. thewindowsclub. At first I thought it *This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. The mouse is working fine, but the keyboard is not functioning properly. Then quickly goes out. Change mouse settings . I had asumed Mouse & Sep 11, 2020 · The problem is that I cannot do anything at all. Have you tried to reinstall the drivers? To do so, follow these steps. wireless keyboard/mice will only work with the receiver that comes with them. The only hint i have to whether ill be able to use the mouse and keyboard or not is during boot up, it will switch off and then turn back on Wireless Keyboard and Mouse Not Working How To Fix In this video I’ll be covering the ten different steps to troubleshoot the most common problems encountere I have a Microsoft Wireless Keyboard and Mouse 2000. Weak batteries can cause connectivity issues. 0. funny is that driver info is 2006 (version 10. Mouse works just fine but keyboard wont' type at all. To add to the confused situation, the mouse is working again this morning. Welcome to Microsoft community. On the keyboard 800 only the calc, mute and volume -+ buttons works, meaning that the batteries are ok and that wireless communication is also working, but the rest of the keys do not work. So from than I am not able to use my keyboard as well. The mouse works just fine. Method 2: If you are using a Microsoft mouse, you can refer to the following articles and check if it helps: Troubleshoot response failures in wireless keyboard or mouse. To protect your privacy, do not post any MS wireless keyboard not working I replaced the batteries, the little light lights up over the arrow keys. Next time I tried to use the keyboard/mouse, the mouse worked fine, but the Oct 7, 2020 · The mouse and number pad are working fine but the keyboard isn't. Any idea on what Then I used my emergency wire keyboard and mouse and finally got rid of it. A-Try to update Keyboard and Mouse driver: My Microsoft Wireless Keyboard is not working. I've changed the batteries which hasn't solved the issue. I have also another Transceiver (same model) that belongs to Microsoft Wireless Keyboard and Mouse 5000 so my question is: is there a way to use the Wireless set 2000 with this new Transceiver? · USB connected wireless keyboard and mouse not connecting. 0 and the keyboard is a Microsoft Wireless Laser Keyboard 6000 V3. If your keyboard is not working, verify that the batteries are inserted correctly. 4. Both are connected to my laptop using a single transceiver. The mouse carried on working as usual but the keyboard didn't work at all. I clicked the link to microsoft and downloaded the update and ran the program. I already tried updating the drivers, using the Microsoft Mouse and Keyboard center, yet, the problem Oct 2, 2017 · Thanks Joanna. nothing ***Title modified from: wireless keyboard no communication*** To resynchronize the mouse or the keyboard with the receiver, follow these steps. Mouse sensor is active (blue), and a green light appears on both devices when turning them on. says working correctly, but mouse will not move, click or anything now. how do i fix this? May 11, 2016 · I have a Microsoft Wireless Keyboard and Mouse 2000 but the Transceiver does not seem to work anymore. I cannot get my microsoft 5050 keyboard to work but the mouse works fine. So i posted here because my keyboard and mouse are both from Microsoft, Microsoft Wireless MultiMedia Keyboard 1. First, check the battery level of your keyboard. Check and restore power. My Precision mouse is not detected by Microsoft Mouse and Keyboard center software, on startup of software time it is show my mouse but notice not device detected after that (Images showing below) Any Hi, i have been using this wireless mouse and keyboard for a long time and it was working perfectly now it seems it is working but not responding correctly . If the keyboard has a power switch, turn it off and then on again. The wireless keyboard and mouse came with the AIO and do not have an external receiver. I tried them on my work laptop and they work fine. Select Identify programs that don’t scroll correctly, and then select the program(s) displayed in the list. But on the other hand I tried something known as a startup repair where the mouse did work. Follow the description that applies to your mouse or keyboard’s connection type. One was a Logitech mouse, one a Lenovo mouse, and one an older Microsoft Wireless Mobile Mouse 3000. However, I noticed that the volume controls in the keyboard, as well as the customizable buttons weren't responding at all. 0 USB Device Keyboard and Mouse Combo MICROSOFT Bluetooth Keyboard Nov 28, 2021 · Yeap. When I open the Mouse and Keyboard Center application, I do see the Wireless All-In-One Keyboard, along with my Microsoft Wireless 2000 combo that's currently Aug 4, 2015 · Solved,connect keyboard to mobile phone ,should be working properly on android than press connect button on keyboard ,switch off bluetooth on android ,than connect with windows setup screen, at mine computer keyboard was working succesfullly ,next connect would be needed when replacing batteries at keyboard Jan 31, 2024 · Why A Mouse Might Work But Not A Keyboard? Even if some steps like Windows Update uninstalls don’t work, persevering and working through Microsoft’s recommended steps finally got my keyboard functioning again. Deleting usb drivers did not work Thanks Joanna. In Microsoft Mouse and Keyboard Center, select your device, and then select Basic settings. After restarting my computer The problem is that I cannot do anything at all. You can open the device manager by pressing Win+X to find the keyboard option, mouse and other pointing devices May 5, 2020 · Microsoft Wireless 2000 Keyboard and Mouse USB stick not recognized Hello, Keyboard and mouse are not recognized/installed on Windows 10. ) If your touchpad isn't working, you can connect a mouse or use the touchscreen. but the MS-Surface was fine . See if the On-screen Keyboard works at Settings > Ease of Access > Keyboard > Turn On the On Screen Keyboard. They have no idea how the signal gets from the keyboard/mouse to the PS/2 or USB or other port - they just use the drivers installed (many times, just default HID drivers) to translate the signals from said device at that point to signals that mean something to it. But it stopped working. i have tried updating drivers to latest, run windows update, uninstall reinstall, tried another dell laptop running windows 7, different ports, downloaded microsoft software to control these devices but nothing works. Any ideas, dear Community? The onscreen keyboard does not work either. I tried updating the drivers and restarting laptop but it didn't worked out. The batteries have been replaced. They were working just fine right before the update, and now they're gone. If the mouse or keyboard is not working, replace the batteries even if the mouse/keyboard software Hi Marco, The issue you're experiencing might be due to a variety of reasons. Depending on the mouse model you're using, select Wheel or Touch Strip. official MS mouse + keyboard on MS Surface laptop. Before I noticed it would not run on my Dell Laptop . But then when the pc restarts it comes back to the blue screen where it says Hi There and asks our country language etc. Right-click the Start icon, then select Control Panel. I tried to connect to my Dell PC (Windows 10 all updates installed) . Having trouble with your wireless keyboard not working, while the mouse is still functioning perfectly? Don’t worry, we’ve got you covered! In this article, we’ll explore the Hi, I would like to ask how to repair or troubleshoot this kind of problem. If you’re on the Windows operating system, and you’re experiencing the following problems with your wireless mouse: mouse pointer moves erratically; mouse pointer doesn’t respond to your gesture; mouse stops working after a certain period of use; mouse is not detected by Microsoft Windows; this post is here to help. I check the drivers and it says the device is working but i'm not getting any response from it. Firstly, please refer to the following link and try out the solutions that you have yet to try: For some reason my wireless keyboard just stopped working but the volume, brightness and mouse pad on the keyboard works, the numbers and words on the keyboard are unresponsive. Right click on the driver and select Update this software option from the context menu. I have a Microsoft Wireless Keyboard and Mouse 2000 but the Transceiver does not seem to work anymore. 0 that was bought paired with a Microsoft Wireless Mouse 5000. If you can't reboot right now, you can plug in an external keyboard via USB or connect a wireless keyboard via Bluetooth to type on your laptop. Disconnect the USB key and then connect it again. " Try using the keyboard on another device to see if the issue is with the keyboard itself. All of the sudden the keyboard stop working one day. Amrita M. I have reinstalled the driver, check Bluetooth. System OS Windows 11 Home version 22H2 Build 22621. Microsoft Wireless 2000 Keyboard and Mouse USB stick not recognized Hello, Mouse and keyboard does work as far as I can tell, I could see green light on both of them for a I am trying to connect a wireless keyboard and mouse to my laptop with a USB receiver and it is not working. If this does not work, try another USB port. However, I unplugged my USB receiver as I have done many times before and then plugged it back in. Check the batteries or replace them. A pop up menu from microsoft asked me to update my keyboard. They keyboard I'm currently using is a Logitech wireless, and again, no issues with it. The models are Microsoft Wireless Keyboard 800 and Microsoft Wireless Mouse 1000. I have uninstalled and reloaded drivers for wireless keyboard and mouse. From what you've described, it sounds like your wireless mouse might not be properly connected or the batteries could be low. The mouse is a Microsoft Wireless Laser Mouse 6000 V2. Update a driver for hardware that isn't working properly . I tried to Use another computer to remote connect to the problematic PC, and update or reinstall Mouse and Keyboard Drivers, or run keyboard troubleshooter. It's very annoying. I have a wireless keyboard and mouse of Microsoft. Also, the mouse wheel started acting weirdly, being extremely slow. You can do this by going to the Device Manager, right-clicking on the keyboard, and selecting "Update driver. Check for Jun 17, 2013 · I upgraded to windows 8. I assume you did insert the small transceiver. However, when I type on the switched-on wireless keyboard, no input is made. 3) I checked the keyboard settings to ensure The most common method you could apply when the wireless mouse does not work is but reinstalling its driver. I've had them for over a year with absolutely no problems. Windows Update will tell you if you need any updates or not, and whether the latest updates were successfully installed. scrolling through countless Microsoft “help” pages and sites which only offered “Turn off and on” type I have difficulty scrolling only in some applications. Right-click on the start button and select "Device Manager". The keyboard is still detected by Windows when the receiver is plugged in. Microsoft Wireless Mouse 1000 Sep 3, 2019 · Wireless connection: If the wireless keyboard does not work, try the following. May 21, 2022 · Thanks for your post in Microsoft Community. Try -If they have the same issue, it means there is an issue with the Keyboard & Mouse. In device manager, the mouse is listed as HID-compliant mouse, and the status is "Device is working properly". Check for Expand Keyboard option to update keyboard drivers and Mice and other pointing devices for mouse drivers. In general, wireless keyboard/mice will only work with the receiver that comes with them. ; Choose the Large icons option from the View by drop down I have a Dell Bluetooth Mouse/Keyboard combo. You might want to try reconnecting the If your Microsoft or Surface mouse or keyboard isn’t working, doesn’t appear in the list of Blueto We'll describe three connection types for keyboards and mice. Switching Keyboard would not work on wake up had to restart computer to re link key board every time (Microsoft Wireless Comfort Keyboard and mouse) again very old, replaced with brand new Microsoft Wireless Keyboard and mouse specifically says on box compatible with Windows 10 guess what does not work space bar key, certain letters and numerals, returned as faulty, I have used three other wireless USB mice, and one other wireless keyboard, and they all work perfectly fine. Jun 13, 2017 · In my Devices and Printers, I see a "Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)" under Devices; and a "Microsoft Nano Transceiver v2. Immediately after finishing to I have been having trouble with my bluetooth Microsoft keyboard and mouse, so I removed them from the system and when I tried to re-connect them they do not appear in the Bluetooth list. I can switch the devices over to the Windows 10 computer and they still work just fine. Hi Sheer_SM, My name is Darren; an Independent Consultant, I'm here to help you with your problem. The reason I want to use the Mouse&Keyboard Center is because the "Zoom" button on the keyboard is not working BUT all those other buttons at the very top are working - just not the zoom button, which I need like all the time. I'm not sure if you already have tried this but I do not want to miss important troubleshooting steps. Let's use the System File checker for any corrupt files that might have caused this problem. I am using a Logitech mouse and keyboard with a single receiver plugged into USB on laptop. Report abuse Report abuse. After several reboots I can sometimes enter my pin to get onto windows but then . Install and reinstall of the mouse and Bluetooth drivers does not help. Restart. I have rebooted , deleted and re-entered drivers. Dec 29, 2022 · When the keyboard is paired, it shows briefly as connected then displays paired. And then again my I have Wireless Keyboard and Mouse. The keyboard and mouse are running Wireless connection: If the wireless keyboard does not work, try the following. Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think. (Windows Desktop Experience) 2006-2009 Microsoft Community Contributor (MCC) 2011-2012. Recently my Mouse stopped working. Hello, I have an issue with my wireless Trust mouse. 1. PLEASE help 1. You can select multiple programs. The mouse does have a switch to save battery life but the keyboard would time out with no use. Thanks for your post in Microsoft Community. 3. 1. Check if their battery is working fine or not, or change it to a new one. 2. I've tried putting in new battery, restarting computer, re-detecting mouse and keyboard but didnt work! Hardware Troubleshooter Drivers Update a device driver using Windows Update. This should be a problem with the USB driver. In the device settings, the keyboard is displayed under "Input" with a green dot (see Figure 1). I then trashed the mouse and obtained an identical Microsoft Mouse 1000 - fresh battery, restarted everything, tried all of the above again. Microsoft Wireless Optical Mouse 2000. In a Desktop, try putting them in the ports which are behind the system since they usually have more power than the rest of the ports. Under Windows Update, select Check for updates. Sep 28, 2023 · Fix mouse and keyboard not working in Windows 10: If you use a Wireless Mouse, try resetting it; Quick Answer. I checked the batteries, they are fine and a little green light appears between the spacebar keys. Right click and select Our fix will still involve rebooting your laptop. I tried troubleshooting and it did not come up with anything. Try resetting the keyboard: http://www. Using keyboard reset shortcuts, testing on different USB ports, and comparing software vs hardware input also helped isolate Sep 30, 2012 · Have installed this mouse previously. Both mouses were Logitech - the new mouse is a Logitech M325s. I changed batteries on the keyboard, restarted the computer, went into Device Manager to see if the keyboard drivers needed to be updated (they did not), run the HP Assistant Hardware Diagnostics for the keyboard and it failed (no keys were being recognized Also, if i try to reconnect the mouse and keyboard then it automatically doesnt work and i have to force restart. I had already run through the troubleshooting guide, which seemed a bit out-of-date (isn't IntelliPoint rolled into 'Mouse & Keyboard Center'?) and did not prove useful, before posting here. So far I have done the following: 1) Replaced the batteries. 963 Bluetooth TARGUS ACB75A Broadcom BCM20702 Bluetooth 4. 5) Run keyboard troubleshooter. I can’t type characters. No change. Same situation. Do you have another Try connecting your mouse USB receiver in another port of your laptop or PC. it does not work on my dell latitude running windows 10. Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away. etcczzwlkzvnmxpxusiybozxqcrwuwwtzgfyrzwoludw